Terms of Service

Studio London LLC DBA The Standard Framework
Effective date: August 14, 2026

Please read these Terms of Service (“Terms”) carefully. They form a binding agreement between you and Studio London LLC, doing business as The Standard Framework (“The Standard Framework,” “we,” “us,” or “our”), and they govern your access to and use of https://www.thestandardframework.com and any digital courses, memberships, content, or other products and services we make available (together, the “Services”).

By accessing the site, creating an account, posting a comment, or purchasing anything from us, you agree to these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if that is greater, to use the Services or make a purchase. By using the Services you represent that you meet this requirement and have the legal capacity to enter into this agreement.

The Services are intended for personal, non-commercial use by individuals.

2. Your account

Some parts of the Services require an account. You agree to provide accurate information, to keep your password confidential, and not to share, sell, or transfer your account or login credentials to anyone else. Course and membership access is licensed to you personally and may not be shared.

You are responsible for all activity that occurs under your account. Please notify us promptly at hello@thestandardframework.com if you believe your account has been accessed without your authorization.

We may suspend or terminate accounts that share credentials, distribute purchased content, or otherwise violate these Terms.

3. Purchases and payment

Prices are listed in U.S. dollars and are subject to change. The price that applies to your purchase is the price displayed at checkout.

Payment is due at the time of purchase, and your order is not accepted until payment is received. We may decline, cancel, or limit any order at our discretion, including where a listed price was incorrect or where required information is missing or inaccurate. If we cancel an order you have already paid for, we will refund that payment in full.

Payments are processed by third-party payment processors. We do not store your full payment card details. See our Privacy Statement for more information.

Our purchases are one-time. We do not currently enroll customers in recurring or automatically renewing billing. If we introduce recurring billing in the future, we will disclose the terms clearly before you purchase and obtain your express consent.

4. Refunds

5-day refund window. If you are not satisfied with a course or membership, you may request a full refund within 5 days of your purchase. No explanation is required.

To request a refund, email hello@thestandardframework.com from the address associated with your order, along with your order number or the name of the product. Approved refunds are issued to the original payment method and typically appear within 5–10 business days depending on your bank. Once a refund is issued, your access to the associated content will be revoked.

After 5 days, all sales are final and refunds are not available, except where required by applicable law. Because these are digital products delivered immediately upon purchase, you acknowledge at checkout that you are receiving immediate access and agree to this refund window.

We reserve the right to decline refund requests where we reasonably believe the policy is being abused, including repeat purchase-and-refund activity across products or accounts.

If we cancel your order before delivering access, or if we discontinue a course or membership you have paid for and you have not substantially consumed it, we will refund you as described in Sections 3 and 18.

If you are having trouble accessing content you purchased, please contact us at hello@thestandardframework.com and we will work with you to resolve it.

5. License to our content

The Services and all content in them — including text, course materials, video and audio, images, design elements, logos, and taglines — are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

When you purchase a course or membership, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view that content for your own personal, non-commercial use. You may download or print materials where we expressly provide that option, for your own reference only.

You may not copy, reproduce, distribute, republish, upload, publicly display, sell, sublicense, or create derivative works from our content, or remove any copyright or attribution notices, without our prior written permission. Nothing in these Terms transfers any ownership rights to you.

Our name, logo, and taglines are our trademarks and may not be used without our written permission.

6. Comments and other content you post

Parts of the Services let you post comments or other material (“User Content”). You retain ownership of your User Content.

By posting User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, host, store, reproduce, adapt, publish, and display it in connection with operating and promoting the Services. This license ends when you delete your User Content, except where it has been shared by others or where we need to retain it to comply with law.

You represent that you own or have the necessary rights to your User Content and that it does not infringe anyone else’s rights.

You agree not to post User Content that:

Infringes any copyright, trademark, or other intellectual property right;
Is unlawful, defamatory, harassing, abusive, hateful, or threatening;
Is sexually explicit, or depicts or promotes violence or self-harm;
Contains spam, chain letters, or unsolicited promotional material;
Impersonates another person or misrepresents your affiliation with anyone;
Contains anyone’s private or sensitive information, including Social Security numbers, financial account numbers, passwords, or health information;
Contains viruses or other harmful code.

We are not obligated to monitor User Content, and we do not endorse it. Views expressed in comments are those of the people who post them. We may, but are not required to, remove or edit any User Content at our discretion, and we may suspend or terminate accounts that violate these standards.

7. Acceptable use

You agree not to:

Use the Services for any unlawful purpose or in violation of these Terms;
Attempt to gain unauthorized access to the Services, other users’ accounts, or our systems;
Scrape, crawl, or use automated means to access or extract content from the Services without our permission;
Interfere with or disrupt the Services, including by introducing malicious code;
Resell, redistribute, or commercially exploit any content from the Services.

8. No guaranteed results

Our courses and memberships are educational. We share information, frameworks, and our own experience, but we do not guarantee any particular outcome, result, or level of income from applying what we teach. Your results depend on factors specific to you, including your effort, circumstances, and market conditions outside our control.

Any examples, case studies, or testimonials we share reflect the individual experiences of specific people and are not a promise or guarantee that you will achieve the same or similar results. Nothing in the Services is legal, financial, tax, medical, or professional advice, and you should consult a qualified professional about your own situation.

9. Testimonials and feedback

We welcome your feedback. If you send us a testimonial, review, photograph, or video, you grant us a royalty-free, worldwide, perpetual, non-exclusive, irrevocable license to use it — in whole or in part, together with your first name, city, and state — in any media, including in our marketing. We may edit for length, grammar, or clarity, and we are under no obligation to use anything you submit.

Anything you send us as feedback or a suggestion is non-confidential, and we may use it freely without compensating you.

10. Third-party links and services

The Services may link to third-party websites, products, or services we do not control. We are not responsible for their content, functionality, or practices, and a link is not an endorsement. Your dealings with third parties are between you and them.

11. Privacy

Your use of the Services is governed by our Privacy Statement, available at https://www.thestandardframework.com, which is incorporated into these Terms by reference.

12. Disclaimers

EXCEPT WHERE PROHIBITED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, timely, or error-free; that defects will be corrected; that the Services will meet your requirements; or that the Services or the servers that make them available are free of viruses or other harmful components.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT WILL THE STANDARD FRAMEWORK OR ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless The Standard Framework and its officers, members, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use or misuse of the Services, (b) your User Content, (c) your breach of these Terms, or (d) your violation of any law or the rights of a third party.

15. Copyright complaints

If you believe content on the Services infringes your copyright, please see our DMCA Policy for how to submit a notice or counter notice. Our designated copyright agent is:

Attn: Bruce Patrick, Copyright Agent
Studio London LLC DBA The Standard Framework
1951 Northwest 7th Ave, Suite 160/251
Miami, FL 33136
Email: hello@thestandardframework.com
Telephone: 786-577-8938

16. Dispute resolution and arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Informal resolution first. If you have a dispute with us, please contact us at hello@thestandardframework.com and describe the issue. We will try in good faith to resolve it. If we cannot resolve it within 60 days, either of us may begin arbitration.

Agreement to arbitrate. Except as set out below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, available at www.adr.org. Arbitration will take place in Miami-Dade County, Florida, or, at your election, by telephone, video, or written submission, or in the county where you live. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

Exceptions. Either of us may bring an individual claim in small claims court instead of arbitration, if it qualifies. Either of us may also seek injunctive relief in court to protect intellectual property rights.

Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. If this class action waiver is found unenforceable, then this entire arbitration section will be void.

Your right to opt out. You may opt out of this arbitration agreement by emailing hello@thestandardframework.com within 30 days of first accepting these Terms, with your name and a statement that you are opting out of arbitration. Opting out will not affect any other part of these Terms, and we will not retaliate against you for doing so.

Time limit. Any claim must be brought within one year after it arises, to the extent permitted by applicable law.

This section survives termination of your account.

17. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. To the extent any dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts. Nothing in this section deprives you of the protection of mandatory consumer protection laws of the place where you live.

18. Termination

You may stop using the Services at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms or if we reasonably believe your use creates risk or legal exposure for us or others.

If we terminate your access for a breach, you will not be entitled to a refund. If we discontinue a course or membership you have paid for and you have not substantially consumed it, we will provide a pro-rated refund.

Sections 5, 6, 8, 9, and 12 through 22 survive termination.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms with a new effective date and, where we have your email address and the change materially affects your rights, notify you by email. Changes apply prospectively. Your continued use of the Services after changes take effect means you accept them.

20. Electronic communications

You agree that we may communicate with you electronically, and that notices, disclosures, and agreements we provide electronically satisfy any legal requirement that they be in writing.

21. California residents

Under California Civil Code Section 1789.3, California users are entitled to the following notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

22. General

Severability. If any provision of these Terms is found unenforceable, that provision will be modified or severed to the minimum extent necessary, and the remaining provisions will stay in effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our written consent.

Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control.

Entire agreement. These Terms, together with our Privacy Statement and DMCA Policy, are the entire agreement between you and us regarding the Services.

23. Contact us

Questions about these Terms:

Studio London LLC DBA The Standard Framework
1951 Northwest 7th Ave, Suite 160/251
Miami, FL 33136
hello@thestandardframework.com